Aquamaxx EM200 skimmer

AquaMaxx EM600

AquaMaxx EM600

Also, looking to see when the EM600 will be in stock?

ETA is 5/19, although all those units are already reserved by hobbyists who placed backorders. If you'd like to backorder one now to reserve one (it's a small order), the next batch should arrive 6/27. We won't charge you until we process and ship the order.
 
AquaMaxx EcoMaxx Protein Skimmers

AquaMaxx EcoMaxx Protein Skimmers

Are your EM200 pre-orders all taken for this next shipment?

The EM200 is scheduled to arrive Friday, but that's still an estimated time of arrival. Until we have tracking information and a manifest of what's in transit, we won't know the exact arrival date and the quantity of the units within the shipment. It's unfortunate, but AquaMaxx products are in such high demand it's difficult to get everything we've ordered in a single shipment.

I can say, however, that even if we received the full shipment we wouldn't be able to fulfill all our backorders until the following shipment (assuming they are both full shipments), which is estimated to arrive here in late June.

Please inform also ETA on teh EM-300. I am between the 200 or the 300. Thanks in advance...

Similar situation as the EM200. We have a delivery that is estimated to arrive Friday, but we won't be able to fulfill all our backorders until the following shipment in late June (assuming both arrive on time and are full shipments). We don't have any purchase orders for more units beyond what is currently backordered.
 
AquaMaxx EM200

AquaMaxx EM200

Just placed my order for the EM200. I can wait until the end of June.

Sweet! I'd have encouraged you to take advantage of today's pre-Memorial Day coupon, but everyone's patience threshold is different so I didn't want to be pushy. We won't charge you until we process and ship the order (unless you paid with PayPal, that's the only exception to this rule). Thanks for shopping with us! You're gonna love your new skimmer!!
 
I placed an order for the EM200 last night. Do you think it will be fulfilled with the June shipment, or are those spoken for already?
 
AquaMaxx EM200 Protein Skimmer

AquaMaxx EM200 Protein Skimmer

I placed an order for the EM200 last night. Do you think it will be fulfilled with the June shipment, or are those spoken for already?

Thank you for shopping with us! I see your order in the system. We ordered 24 skimmers and have 22 backorders; unfortunately yours wouldn't be fulfilled until the second shipment which presently has an ETA of 6/27. Wish I had better news for ya! I think you'll find though that these skimmers are worth the wait. Should you change your mind at any point, just let us know and we can cancel the BO. We don't charge you until we process and ship the order anyway"”unless you paid via PayPal, that's the only exception.
 
Sweet! I'd have encouraged you to take advantage of today's pre-Memorial Day coupon, but everyone's patience threshold is different so I didn't want to be pushy. We won't charge you until we process and ship the order (unless you paid with PayPal, that's the only exception to this rule). Thanks for shopping with us! You're gonna love your new skimmer!!

And what is this I might add
 
I ordered an EM300 this last Thursday or Friday (using the pre-Memorial Day discount!). Do you think mine will be filled with the late June shipment?
 
AquaMaxx EM200 Skimmer

AquaMaxx EM200 Skimmer

And what is this I might add

We had a 10% off Pre-Memorial Day Sale coupon code (EARLYBIRD) that was available Monday-Thursday of last week that was applicable to every item on the site (except MAP-restricted items, like EcoTech Marine, AI and Maxspect).

If you placed your order between Monday and Thursday of last week, just give us a call at your convenience this week at 1-800-566-FISH and we'll give you back the difference as store credit. If you have any questions, feel free to reply and let me know.

Thanks for shopping!

Jeff @ MD
 
Aquamaxx EM200 skimmer Reload this Page Reply to Thread

Aquamaxx EM200 skimmer Reload this Page Reply to Thread

I ordered the EM200 a couple of days ago. Can you tell if I will be in the 6/27(ish) shipment or a later one? On the website it now says "10 to 13 weeks".

Please PM me if you need the order number.

Thanks!


Please go ahead and send us your order information and we can provide more accurate information.
 
I just noticed that the marine depot web site is showing the EM-200 as in-stock. Does this mean that you are shipping all back orders? If not, can you let me know where I am in line? My order number is 101617401, ordered on 5/20/2014.

Thanks!
 
AquaMaxx EM 200 Protein Skimmer

AquaMaxx EM 200 Protein Skimmer

I just noticed that the marine depot web site is showing the EM-200 as in-stock. Does this mean that you are shipping all back orders? If not, can you let me know where I am in line? My order number is 101617401, ordered on 5/20/2014.

Thanks!

Unfortunately not. We were only able to fulfill orders placed before 5/5. The good news is we can fulfill your order in the next shipment (we are hoping to get 26), although the ETA has been postponed until late August. Please let us know if this wait time is acceptable or if we can help you select a suitable alternative.
 
I orderd the same day 5/20. Hummm funny. When you say the 26th are you refering to July or August???

Thanks in advance...




Unfortunately not. We were only able to fulfill orders placed before 5/5. The good news is we can fulfill your order in the next shipment (we are hoping to get 26), although the ETA has been postponed until late August. Please let us know if this wait time is acceptable or if we can help you select a suitable alternative.
 
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