aquamedic regulator solenoid junk

[bluebentgrass]

I bought an aquamedic regulator/solenoid from you as well as a refractometer from you. The solenoid fine but the regulator needle valve was wore out.
I also bought a refrectometer from you and the glass had water in it.
Total bummer and unprofessional

 

[Jeremy B.]

Hi,

I am sorry you are having trouble with the items you have received. Unfortunately we don't manufacture those items, so our quality control over them is very limited. If you would like to email me your name or order number at jeremy@premiumaquatics.com, or call me between 9am CST - 6pm CST, we'll be more than happy to get you taken care of.

Thanks,
Jeremy