Aquatic Tech is bad

[Akronviper]

I'm a person that knows what I want and love a place that leaves you to browse. AT has the largest livestock selection of any place I have been. When you need help you find someone and get it. A store is there to provide what I want when I want it, not to make me feel good or give a good back rub. They want your money and I want their goods.

I Never had a problem at AT been great every time I've been there. I have even seen people there while I'm shopping in a corner complaining about service, quit whining and get someone, your not the only one there. I drive up from Akron to AT and Salty be cause they have the best selections and thats 45min and 1 hr respectivly. There are places in Akron where you cant help run into someone wanting to help you or sell you something(too many people working in a small store), but they have no selection

You should be happy they are around and have such good selection. You can always go to Petco where they are nice and rub your feet. No one forces any one to go anywhere. It just seems all this bashing of AT is foolish when they are one of the top two stores in northern Ohio in an industry where there are few store to begin with and good ones even fewer.

3,2,1.... Rant over. Ahhhhhh

 

[pws]

<a href=showthread.php?s=&postid=14479007#post14479007 target=_blank>Originally posted</a> by Ohiomom
I have gone in there no less than 5-6 times in the past few years and seriously not once has anyone in the store been even polite to me. Once he even went as far as telling me I couldn't afford something! How the heck would he know what I can and can not afford..why because I asked the price..only as a last resort place for me anymore..

I bet you any money he was joking around with you.

 

[Ohiomom]

<a href=showthread.php?s=&postid=14480425#post14480425 target=_blank>Originally posted</a> by pws
I bet you any money he was joking around with you.

Guarentee he wasn't..he said it and walked away from me..not sure how that could be taken as a playful comment..

And again people, we are talking about common courtesy, a simple hello let me know if you need anything..not a back rub or asking anyone to rub my feet..

No one is disputing the amount of livestock..

 

[PirateFish52]

<a href=showthread.php?s=&postid=14480374#post14480374 target=_blank>Originally posted</a> by Akronviper
I have even seen people there while I'm shopping in a corner complaining about service, quit whining and get someone, your not the only one there.

Therein lies the exact problem. AT doesn't give a damn about their customers and this is the attitude that people have experienced.

People have had run-in after endless run-in, and it is people like you that say it is our (THE CUSTOMER's) fault because we got bad service.

How about a hello, or even can I help you when we walk in the door? They don't.

Well how about them acting like they actually care about the customer and simply ask if we need help? They don't.

How about after leaving us to roam for an hour unattended, answer our questions courteously and not be a jerk? no chance.

But this is all mine, and other's faults because we are the problem.

I would take Salty, or any other LFS, for that matter that actually engages me when I walk in the door with a "hello, can I help you" over the f-off attitude received constantly by me and others at AT.

 

[the budman]

i have always been treated well in the store. i know that if i need help i can go get it but i am sure he has a lot of "lookers" so the help is busy doing other things and dont bother you unless you ask for help. if i ask for help i am always greeted politely and helped as needed.

 

[PirateFish52]

<a href=showthread.php?s=&postid=14480374#post14480374 target=_blank>Originally posted</a> by Akronviper
It just seems all this bashing of AT is foolish when they are one of the top two stores in northern Ohio in an industry where there are few store to begin with and good ones even fewer.

And it is not foolish on our part. I for one, would actually like to shop there. I want it to succeed. I have a limited budget, as most people do, and need competition between stores so we can all save and stretch our hobby budget to the max. This isn't exactly a cheap hobby. Shoppers don't exactly get the best deal when there is only one store around. However, I find it hard to support a business where you get treated like dirt by employees who don't care.

Thus it is foolish on AT's part to blow off customers and our views we have from our experiences.

It is not foolish of us to voice our opinions, as AT is a store that has just about everything one needs, and could be WAY better if they listened to us.

 

[sbin]

AT employees have been very helpful and Greg sent me an email to answer a question I posted on C-Sea forum.
AT & SC are both better than RMS

 

[PirateFish52]

RMS shouldn't even be discussed on RC. I'm not even sure they run skimmers or do water changes.

Decent selection of reasonably priced dry goods, but their value ends there.

 

[Tswifty]

This is getting old. :rolleye1:

 

[Tswifty]

<a href=showthread.php?s=&postid=14480802#post14480802 target=_blank>Originally posted</a> by PirateFish52
RMS shouldn't even be discussed on RC. I'm not even sure they run skimmers or do water changes.

Decent selection of reasonably priced dry goods, but their value ends there.

Perhaps you should tell everyone where to shop, and where not to shop, as well as decide which are "worthy" to be discussed on the board.

Consider yourself lucky to have so many options... I just moved back to PA, and LFS's are few and far between.

I've never had problems with Aquatic Tech, Salty Critter, Wet Pets Plus, etc... Then again, I don't go in with a 25 point checklist of what the store needs to do to keep my business. If I see something I like, I buy it... if not, I don't... it's not anymore difficult than that.

Coming on the board and bashing a store that helps the club is just poor taste IMO. Why the heck would he help any of you out, when all you do is flame him on here? The fact that people continue to do this, just blows my mind.

 

[Carlos]

This is getting old. We allowed you to say what you needed to say and make your peace. Now you need to get over it and move on.

Carlos
RC Staff