Bad Day, one 6100 died...

[barclayrl]

Well I had an alarm on one of my Tunze 6100 Streams.. So i took both of them out and cleaned them (they had some calcium on them, but nothing real bad, so i soaked them in viniger for a bit and pulled them out, cleaned them and re-assembled them.. and to my suprise. One of the units will not turn at all any more and it just has the warning ... I really dont have the money to replace one of these....... What could have gone wrong??? WHat would it cost to get one repaired?

I usually always buy Tunze hardware... But this concerns me. I spent $950 for these and thought they would last longer than 3 years.. I always to good care of my stuff. and they never sat dry.

 

[rvitko]

The main culprit is calcium, pleased double check the upper bearing, the first thread in the forum goes into a lot of detail. If the pump is dead, it could be from overheating, a power surge, locking up in a position where the sensor could not detect that the magnet was stuck, etc. If the motor is dead, you will get a discount on a replacement, we will take care of you, don't worry about it, but double check everything and use the first thread as a guide.

 

[barclayrl]

There is no calcium at all, they were fully dissasembled and soaked in vineger...

i tried to manually get it started and the buzzer will pause for a 1/5 turn while spinning it manually.. and then start up again..

anything else i should try??

Tried to hook it to my other power supply and it still will not power it up...

 

[rvitko]

Send in the pump, include the driver box, if I can't fix it, we will work something out. Include your phone number and return address in the box.

Tunze USA
305 Victor St
Austin, TX 78753