I saw this tread post 3 hours ago and was going to respond that live aquaria is best but decided to let it play out. LA is obviously the best as far as customer policy goes but price and availability is not always the best. The only other place that I have dealt with that has simular level of service is Blue zoo. I've ordered from them 5 times and all were excellent. I had 3 DOA 2 were blue cleaner wrasse, very hard shippers and were quickly refunded with just a pic. Every order came with with a sample of the same food that they feed at the store and a drip tube for acclimation and some blue fluid that I never used. The quality of fish I received was awesome. Due to availability at LA I ordered a blond naso, sail fin and blue hippo tang. All came and we're flawless, no knicks bumps scratches tail fin problems or discoloration or any defects what so ever. I felt really lucky. My other orders for cleaners from Blue have been great also. So while I'll say LA is #1 blue zoo is next and first when it comes to availability