Beware Shipping Fish/Frags by Fedex!
- Thread starter TimeConsumer
- Start date
Yeah fed ex sucks...I ordered from liveaquaria and the package was supposed to arrive at 10 in the morning. Turns out that it was left at the facility (I had to call) and delivery wasn't possible until the next day so I had to pick it up...no notice, no warning and they had the nerve to say that they delivered the package when attempting to get a refund.
Wow, I just realized how spoiled rotten us Americans truly are.
Wow, I just realized how spoiled rotten us Americans truly are.
jaybfresh
Pitcher Hill Reef Society
TimeConsumer
Active member
I also found out my seller recently went through a very similar process a few months back. He also had to spend a few hours chasing down a truck. Apparently his shipment was refused because the box was leaking water.
Fedex shipped a Panda?? Wow. That reminds me of the time FedEx shipped a Tiger!
FedEx Panda
Fedex shipped a Panda?? Wow. That reminds me of the time FedEx shipped a Tiger!
Last edited:
ReefPharmer
Active member
We work with fedex quite a bit at work, and when i asked them about "fragile" on the package, what i got back was "frankly, my dear... I dont give a $hit". We are in SoCal so we make our own movie lines here. The lesson is, it doesnt matter if its marked or not marked except to cause you more trouble. The only way to avoid this is to bribe the driver at some point so they dont toss your boxes around like ace ventura.
TimeConsumer
Active member
Just when you thought it couldn't get any worse:
So the same shipper sends out about 8 new frags for me yesterday to replace all the ones that didn't make it, or the ones that partially made it. I picked up the shipping cost as a gesture of goodwill. Box arrives today (without the "Live Animals" label), and I pick it up from the same Fedex store, go home and drop everything in.
But I get the box and there's only three corals, I call the Fedex store to make sure there wasn't a second box.....nope. Strange. I figure the seller either goofed, or he was tired of dealing with me so he just sent me a box of whatever and that's the last I'd hear of him. I shoot him a message just in case, "I picked up the frags earlier, everything looks to have made it. Thanks again. There was only one box right?"
I went to sleep after that (night shifts). And I just woke up to a message from him. "Did your box only have three corals in it?" Apparently he dropped off two boxes at the same time, one to me with my 8 corals, one to another guy with only 3. That guy sent him a message saying "thanks for all the free corals!". Fedex managed to confuse the two, and here I am with two frags of scripps acro now, and still no crayola plana.
I really don't want to make this guy send out more frags to me, he's not going to have anything left in his display by the time Fedex stops screwing things up!
So the same shipper sends out about 8 new frags for me yesterday to replace all the ones that didn't make it, or the ones that partially made it. I picked up the shipping cost as a gesture of goodwill. Box arrives today (without the "Live Animals" label), and I pick it up from the same Fedex store, go home and drop everything in.
But I get the box and there's only three corals, I call the Fedex store to make sure there wasn't a second box.....nope. Strange. I figure the seller either goofed, or he was tired of dealing with me so he just sent me a box of whatever and that's the last I'd hear of him. I shoot him a message just in case, "I picked up the frags earlier, everything looks to have made it. Thanks again. There was only one box right?"
I went to sleep after that (night shifts). And I just woke up to a message from him. "Did your box only have three corals in it?" Apparently he dropped off two boxes at the same time, one to me with my 8 corals, one to another guy with only 3. That guy sent him a message saying "thanks for all the free corals!". Fedex managed to confuse the two, and here I am with two frags of scripps acro now, and still no crayola plana.
I really don't want to make this guy send out more frags to me, he's not going to have anything left in his display by the time Fedex stops screwing things up!
aandfsoccr04
Active member
That's crazy that you are having this much problem. I've received probably a half dozen packages from live aquaria through fedex and another dozen from private sellers through fedex and never had a problem. They even know me by name at the ship center I pickup at and ask me what coral or fish I bought this time. lol
The only time I had a problem was with USPS that I didn't know had to be signed for so I drove all the way to where the park the trucks and asked the drivers as they drove in which route they had until I finally tracked down my guy in the middle of December freezing my arse off. I did finally find him an hour later. Fortunately, those were just zoas.
The only time I had a problem was with USPS that I didn't know had to be signed for so I drove all the way to where the park the trucks and asked the drivers as they drove in which route they had until I finally tracked down my guy in the middle of December freezing my arse off. I did finally find him an hour later. Fortunately, those were just zoas.
TimeConsumer
Active member
Must be bad luck, or Louisiana. Regardless, he said when he comes to my part of the state in a few weeks he will drop off some frags for me.
Reef264
Where's The Reef?
Uh Oh.I have frags coming tomorrow via FedEx...
The only issue I ever had with them is that FedEx accidentally delivered my LA order to the wrong house.Honest mistake seeing how there are obvious signs, like numbers on the mailbox, front of the house, over the front door...I guess 1265 looks like 1003 when you get down to it.
Luckily I have a FedEx guy that is a reefer!(not the one mentioned above).He's always excited to hear what I got.
Hope it all goes well for your frags,
-Ray
The only issue I ever had with them is that FedEx accidentally delivered my LA order to the wrong house.Honest mistake seeing how there are obvious signs, like numbers on the mailbox, front of the house, over the front door...I guess 1265 looks like 1003 when you get down to it.
Luckily I have a FedEx guy that is a reefer!(not the one mentioned above).He's always excited to hear what I got.
Hope it all goes well for your frags,
-Ray
TimeConsumer
Active member
No worries Ray, you'll probably be fine. I've come to the conclusion this experience is based solely on my karma for telling my girlfriend I spent $10/frag rather than the true $25/frag.
eyesinthedrk
New member
I run a oil and gas supply store. I have reciently Instructed all my vendors to not ship FedEx freight anymore. Since using them they have been running at an estimated 92% damaged on arival rate. Now I'm not talking about live animals or a small plastic skimmer. I'm talking about 20" od .500" wall 90 degree pipe fittings. This is not anything mechanical or fragile. It's an 841 lb chunk of carbon steel pipe with paint to prevent rust. I didn't think there was a way to ruin one, but FedEx proved me wrong.
sweat90lx
New member
Placed my first online order about a month ago from LA. Fedex didnt show up by noon and I thought he was running behind. LA called me around 2pm and said Fedex had mechanical issues and the order would not arrive until the next day.
UPS brings my medication that has to stay cool. UPS never gets it here before noon. I had one order of meds to be delivered on Friday that arrived on Monday around 5pm.
UPS brings my medication that has to stay cool. UPS never gets it here before noon. I had one order of meds to be delivered on Friday that arrived on Monday around 5pm.
Live Aquaria no longer uses fed ex
TheGodParticle
New member
Since when? Got a shipment from them a week and half ago from FedEx
Sending live fish
Sending live fish
Fedex is useless with anything live. Try 1 day air with UPS and it always works because they deliver first thing in the morning so temperature is really not a concern where it may be left in a hot truck. The fish needs to have a decent size plastic bag filled 2/3 full with water from the tank the fish has been swimming in then the top of the bag requires squish of oxygen then tighten the bag with several rubber bands. Put the bag inside another bag and seal that one up as well. Consider the trip the fish is going to take and work out if it will need a cold pack or a warm pack.
Weather it has to travel through will determine this but remember if it has to fly overnight it will be in the aircraft hold which is not heated like the cabin. Put the bag in a cardboard box and surround it with some foam to give at least 2" of insulation around all sides between the box and the bag. Mark the box for early morning delivery and you should have no problem.
Try doing less than this and there is a very good chance your fish will be dead on arrival!
Sending live fish
Fedex is useless with anything live. Try 1 day air with UPS and it always works because they deliver first thing in the morning so temperature is really not a concern where it may be left in a hot truck. The fish needs to have a decent size plastic bag filled 2/3 full with water from the tank the fish has been swimming in then the top of the bag requires squish of oxygen then tighten the bag with several rubber bands. Put the bag inside another bag and seal that one up as well. Consider the trip the fish is going to take and work out if it will need a cold pack or a warm pack.
Weather it has to travel through will determine this but remember if it has to fly overnight it will be in the aircraft hold which is not heated like the cabin. Put the bag in a cardboard box and surround it with some foam to give at least 2" of insulation around all sides between the box and the bag. Mark the box for early morning delivery and you should have no problem.
Try doing less than this and there is a very good chance your fish will be dead on arrival!
pretty much anything that isn't overnight is a huge gamble. doesn't matter what company. they all suck. as for tossing around packages like it's basketball. that's just people being jerks. nothing you can do about that. this is why i will always buy local if possible. every shipping company is godawful. because well, people are godawful.
Similar threads
