Biocube replacement parts

baueml01

New member
Does anyone know the number to get ahold of the people for replacement parts for the Oceanic Biocube. I got home from work today and noticed that my fans were not working. So I broke it down and plugged in my spare new fan and it didn't work either. I don't know what could be wrong with it as I am still new to this stuff. Any help would be great!
 
If nothing else, Klaus can get you the number if he doesn't have the parts on hand. They have great customer service. I would buy there product again just on that fact there.

If nothing else, here is a link to there customer support page
http://www.oceanicsystems.com/contact/

let us know what happens. When I had a ballast go out, they had one to me in less than a week.
 
I don't think it is the fans. I had one go out so I bought two of them about a month ago. I put one new one in and kept the other for backup. Well last night when I broke it down I plugged in the new fan and it wouldn't work either. So it is something other than the fan. Its like there not getting power.
 
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