CANT order online.....

[xskyzx]

when i click to finalize the order and got this We're Sorry...
The Server Has Encountered an Error


The Doctors Foster and Smith Technical Team has been made aware of this error condition.

Please use the links on this page or click here to return to the homepage of LiveAquaria.com.

If you receive this message again, please contact customer service.

We apologize for any inconvenience.

tried 7x in 3 days, i emailed you guys but no respond . i try to place the order so i can get it by weds but i guess not.

 

[dfs/la2]

xskyzx,


Thank you for your post. We sincerely apologize for the error message you are receiving on our web site. Please PM us your customer information and we will check to see if the order came through. We have also forwarded the information regarding the error message to our IMIS department for review. Again, we do apologize for any inconvenience.


Dallas R.
LiveAquaria
Drs. Foster & Smith

 

[dfs/la2]

Xskyzx,

We sincerely apologize for any trouble you had placing your order online. We have investigated the problem and believe the phone number entered in was too long. We have corrected this and you should now be able to place orders online. If you have any additional questions or concerns please contact us.

Chris C.
Live Aquaria
Drs. Foster and Smith

 

[xskyzx]

thanks for respond, i called customerservices and placed an ordered through them today. which they got trouble with my order too lol. but in the end it went through. just mad that i couldnt place my order early so i can get it sooner.