datalog/Graph issue.

[CBR_Greg]

My Apex seems to be showing the correct temp and pH but for some reason it is not logging the data correctly/ not updating the catalog

Apex Status showing the correct time,temp, and pH:

Apex Clock Setup:

Apex Datalog Tab:

Datalog XML:
HarrisTank AC4:05822 -6 10/27/2030 15:07:00 Temp Temp287 pH pH13.4 None 13.4bogus Amp_3 Amps0.0 06/04/2082 00:20:00 Temp Temp950 pH pH48.6 None 48.6bogus Amp_3 Amps12.8 12/16/2112 12:18:00 Temp Temp-23.9 pH pH97.5 None 97.5bogus Amp_3 Amps15.3

 

[CBR_Greg]

forgot to mention I'm running firmware 4.12L - 2A12

 

[aquamanic]

It looks like you have some corrupted data logs (or logs with corrupted dates/file names). The User Guide has more details on telnet and the log directories but here's some text copied that should get you going in the right direction:

It’s not uncommon during setup and configuration of your Apex that the logs get cluttered with junk data – probes not calibrated correctly, power failures, moving outlets and devices around. You cannot delete selected log entries but you can delete an entire day of log data. The Apex stores probe and outlet data in a directory on the base module called ‘logs’. If you telnet into the base module, you can list these with the command ‘dir logs’. Each file is named by day. The Apex starts a new file each day at midnight. The file names follow the convention ‘yymmdd.odat’ and ‘yymmdd.pdat’ for the outlet and probe logs respectively. Note that the year assumes the 21st century – this is important if your logs got named while you had a clock problem. A year of ‘57’ is ‘2057’ not ‘1957’. You can view the contents of your probe log via the ‘Data Logs’ screen. Just enter the proper date. To view the contents of the outlet log, use the ‘XML Outlet’ screen.

To delete a corrupt log, from a telnet session enter ‘del logs/<log name>. Beginning with version 4.02 you can issue the new ‘logdel’ command and the oldest log will be deleted without having to enter the full name.

 

[CBR_Greg]

I did telnet into my controller and deleted all of the catalogs. i verified that they were gone on the catalog tab. once it started recording new logs it is still all incorrect.

 

[bazineta]

I once had a ghost probe like that; it was corrected by a restart.


Sent from my iPad using Tapatalk HD

 

[aquamanic]

Can you post another screen shot of your current data?

 

[CBR_Greg]

here is the current data:

Another thing I noticed is on my status page is says none in the power restored field... the power failed will be whatever time i last reset it.

Power Failed: Apr 15 2012 22:48:47
Power Restored: None

 

[RussM]

Another thing I noticed is on my status page is says none in the power restored field... the power failed will be whatever time i last reset it

I think you need to contact Neptune. Send that screen shot to support@neptunesys.com

Regarding the "power restored: none" - on the Configuration->Misc setup page, check the Power monitor enable setting... if you have enabled it, disable it and reboot. This option should only be enabled if you have an aux 12v power supply connected.

 

[CBR_Greg]

I sent them an email as well..

As for the power restore... Sure enough the enabled box was checked I disabled it and it works now! Thanks!

 

[aquamanic]

I agree, call Neptune but it still looks like corrupted log files. Can you post a screen shot of what the following command does (have to telnet into the controller)

dir \logs

 

[CBR_Greg]

I had to used a friends computer to telnet in because I have a make and if I telnet in on mine using terminal it starts to double up all of the characters as I type... If I get a chance I will

 

[CBR_Greg]

Paul from netptune got it fixed! he said he just had to telnet in and do a series of restarts along with deleting the corrupt logs.

 

[aquamanic]

That's good. Had you been able to telnet in and look at that directory you'd have seen a bunch of filenames that didn't make sense. In those files was probably lots of junk data that was showing up on your web page.