REview of Elite Marine Life of Pompano: Lance is a very knowledgeable person. Probably one of the best in this business. Unfortunately that's where this stores expertise stops.. I've been one of their first customers, and I've spent thousands at this store in corals and other dry good. (Of course they say they records do not support that claim). I purchased 3 Kessil lights from them Sunday May 24th on the fact that they said they could have them delivered in a few days. By Thursday 6pm I had heard nothing from Elite Marine. I called Elite Marine and they assured me they would be delivered either Thursday. I had to remind them that the day I was calling was Thursday, but they are so far out of touch they did not realize that. They assured me they would be there Friday the 26th. Friday came and went, and I called Elite Marine again. Some idiot answered the phone, and I had asked them if any lights at same in(Saturday). He said there was a stack of boxes he thought were lights, but was not sure. I kindly asked him to find out if they were myu lights sine I was waiting over a week for them. After on hold for 5 min, Miliki or whatever he name is came on the phone. I asked her for a tracking number. She tracked the package and said it would be delivered on the 27th. AGAIN I HAD TO REMIND HER THAT TODAY WAS the 30th. THe 27th had past 3 days ago...They have no idea what they are doing. I asked her why I'm getting the run around after spending so much money with them(Thousands). She put me on hold. When she came back from hold, she said she looked up my account and said I had only spent $200 dollars at the store...LOL...I was their main supporter in the beginning, I was clearing there acros off the shelf when they opened, and they have the nerve to tell me I only spent 1000 dollars? At this point I"m ****ed, I wanted my money back. She explained that she had already paid for the lights. [profanity]. This place does not know how to manage a business. You have to wait 20-30 min to get a fish or a coral in this place. I will NEVER EVER visit this place again. I overpaid for these lights ($1400) to give them the business. I suggest if you need lights or dry goods to go to Bulk Reef Supply and save the money on taxes. The amount of money I spent on the lights at Elite, I could have had them overnight for cheaper on Bulk Reef Supply. Since this store opened its been plagued with customer service problems. Its part of the reason I stopped going... I figured I'd throw them a bone, $1400 in fact, and they still screwed me over. I look forward to spending the rest of my day posting my experience on every single fish forum on the Internet. The attitude they gave me was unwarranted. I've helped them for free with Computer problems in the past, and this is how they repay me. All I have to say is good luck. Because whenever you search Elite Marine life on any google engine, you'll see my reviews.
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