EmailAlm_I5 not sending multiple alerts

[Jyetman]

Got one email for KALK_Bucket empty which was at 10:40 AM this morning. While that alarm was going off 15 minutes later my ATO reservoir T-OFF-E = ON alarm went off but no email why??? Does Apex only send one Email incident at a time how lame!

EmailAlm_I5
Set OFF
If Scrub OPEN Then ON
If ATO-LO CLOSED Then ON
If ATO-HI OPEN Then ON
If KALK-E CLOSED Then ON
If Outlet T-OFF-E = ON Then ON
If Outlet KALK_Bucket = ON Then ON
If Outlet MST_ALM_DIS = ON Then OFF
If Temp > 82.0 Then ON
If Temp < 76.0 Then ON
If pH > 8.50 Then ON
If pH < 7.50 Then ON
If Power EB8_3 Off 000 Then ON
If Power EB8_4 Off 000 Then ON
If Power Apex Off 000 Then ON
Defer 000:10 Then ON

 

[Jyetman]

Just verified in fact that is exactly what is happening. When one alarm incident is in progress unless its cleared apex is not sending out multiple alerts by email!!!!

 

[Jyetman]

Does anyone know is this not setup right?

 

[kurt_n]

It's not that it's not right... it's just the way it works.

If you think about the email alarm (or any alarm, for that matter) as an outlet, then it makes sense. With outlet programming, the last line in the programming that's "true" is the one that determines the state of the outlet. And in your programming, the "T-OFF-E" statement comes before the "KALK_Bucket" statement... so the "KALK_Bucket" statement will always win. You only get one "winner" per outlet.

It'd be nice if you could get multiple alarms, but that's not the way the system works. Seems like there might be a way you could trick it with virtual latching outlets, but haven't thought that through too much.