Excellent Customer Service!!!A+++

[rutz81]

I placed an order for 8 Apogon Leptacantharus. Out of the 8 only 4 made it through the first night. Anyway, I called up DFS the next day when I woke up(on Saturday, no LFS I know is open on Saturday at 8:30a.m) and they asked how many died, and credited my account, no questions asked. This is teh best service I've dealt with online and will continue to deal with them in the future.

 

[DFS/LA1]

Rutz81,

Thank you for the compliment regarding our customer service. We apologize that you incurred a loss from your order. However, we are extremely pleased that we were able to come to a resolution. Again, if we can assist you in any way, please do not hesitate to contact us.

Sincerely,

Sue B.
Supervisors
LiveAquaria