Extremely disappointed with the liverock I purchased

[nikonosis]

I bought this live rock from you guys

http://www.liveaquaria.com/product/prod_display.cfm?c=393+1949&pcatid=1949

and instead of getting this
"Drs. Foster & Smith's Nano Live Rock is a mixture of live rock originating from Fiji, Tonga and Indonesia, which have been chosen specifically for their interesting shapes and small sizes that are ideal for a Nano Reef Aquarium."

I got about 10-12 slabs and I mean 1 inch think completely flat pieces of super solid rock. It looks like someone poured a 1-2 inch piece of concrete, broke it up with a sledge hammer and mailed it to me... I didn't get a single piece of rock that wasn't a flat solid slab of rock. I will gladly take pictures and send them to you if need.

Is there anything that can be done about this because I am extremely disappointed in what I got for $4.37 a pound?

 

[dfs/la2]

nikonosis,

Thank you for your post. We apologize for your dissatisfaction with the Live Rock you purchased. We would be happy to offer you a full credit or reshipment for this order. Please call us at 1-800-334-3699, email us at customerservice@drsfostersmith.com, or PM us with your order information so that we may properly compensate you for the quality of these pieces.

Nate M.
LiveAquaria
Drs. Foster & Smith

 

[nikonosis]

Thanks! I greatly appreciate the fast reply and great customer service!