ReefNeck
New member
After reading that other thread I tried to sit down and think of the things I have purchased at Bio-Reef and how they did. Also how the customer service has been in my experiences.
Back in October of 2005 I bought a Gold Stripped Maroon Clownfish. I still have her and she's doing great. Awesome fish.
Around the same time I bought a Colt Coral because my wife thought it was pretty. It died about 3 months later most likely due to being placed in an immature tank.
At the time, I thought that the people may not have been the friendliest in the world but seemed knowledgable and as stated by others, the place was very clean.
Since then I have been in many times, Some just to look and John or Jack always says hello. Both have even taken some time to chat if no others were in the store that needed help.
I have received more than fair prices on many things, Been welcomed with a friendly "hug" when they heard that I was diagnosed with Cancer and they never complain when my wife and I bring our camera in and take pics of their fish or corals and don't buy anything.
There are several excellent stores in and around Jacksonville and Bio-Reef is definately one of them in my book!
As for a guarantee on fish.....I never asked, Never needed to use one if there was one and never thought about it.
Keri
Back in October of 2005 I bought a Gold Stripped Maroon Clownfish. I still have her and she's doing great. Awesome fish.
Around the same time I bought a Colt Coral because my wife thought it was pretty. It died about 3 months later most likely due to being placed in an immature tank.
At the time, I thought that the people may not have been the friendliest in the world but seemed knowledgable and as stated by others, the place was very clean.
Since then I have been in many times, Some just to look and John or Jack always says hello. Both have even taken some time to chat if no others were in the store that needed help.
I have received more than fair prices on many things, Been welcomed with a friendly "hug" when they heard that I was diagnosed with Cancer and they never complain when my wife and I bring our camera in and take pics of their fish or corals and don't buy anything.
There are several excellent stores in and around Jacksonville and Bio-Reef is definately one of them in my book!
As for a guarantee on fish.....I never asked, Never needed to use one if there was one and never thought about it.
Keri
