Great handling of a problem

[figuerres]

Hi, just wanted to say I was a bit shocked (in a good way) the other day...

I had ordered a CPR HOB large aquafuge, had it shipped next day....

open box and one of the "Hangers" that hold the fuge on the tank was snapped of during shipping...

So I figured I could try and fix it or call MD and hassle with sending the bad one back and wait several days to get a new one.


NOT SO FAST!!!

I called and the CSR said they would send one right out ... that FedEx would get the bad one later!

so today I got the replacement - no damge!

thanks MD !

 

[MarineDepot]

Hello Figuerres

Thanks for the kind words and the positive feedback! It is always greatly appreciated. Please let us know if we can be of any further help to you.

Walter F
Marine Depot Customer Services
714.385.0080 Phone
714.385.0180 Fax
www.MarineDepot.com