How long ago did you get them? We're they fully extended before? What are your water parameters: ph, salinity, nitrate , ite, phosphate, calcium? Do you have any measurements (most recent) when they were extended and now? Please post all this.
My guess is a change in parameters that could have out stress on the polyps so they are not expanded. Have you done. Water change in the past few days? Any temperature fluctuations? Changes in the waterflow?