hydrofoamer died

[nanojg]

My hydrofoamer that I have has for about 1.5 years stopped working. I opened it up and the propeller magnet has a crack in the lower rubber/plastic piece and the magnet is real scraped up. When i plug it in now there is no vibration or anything.

 

[rvitko]

Please send it in, include the receipt-

Tunze USA
305 Victor St
Austin, TX 78753

 

[nanojg]

I purchased the pump with a skimmer from I-tech. I dont believe I ever got a receipt. I have an email ordering the skimmer in June of 2009.

 

[rvitko]

That is sufficient, just send it in with a print of that email.

 

[nanojg]

Thanks, I always appreciate your great customer service and quick response times!

 

[nanojg]

Wow, great customer service and amazing turn around time. I will receive my pump back from tunze only 4 days after I shipped it to them. Shipped on Monday and I will receive the pump tomorrow.