Impressive!

[Fuggles]

Just wanted to let you know how pleased I was when I got my Tunze stream kit and deco rocks today, that packing job was impressive! The light fixture I ordered from Drs. F&S came today as well, not so impressive! I'm starting to think it would have been worth the extra money to not have to pack the thing back up and retrun it. Live and learn.

Keep up the good work, I'll be back!
Ted

 

[COCO]

When it comes to packing items I find Marine Depot best out there.

 

[lakerfan]

Hey Fuggles and COCO,

Thansk for the feedback. As for paying more, we do price match here at Marine Depot. So, if you find it elsewhere for a cheaper price we can match if for you.

Please let us know if there's anything else we can help you with.

Ben

 

[Fuggles]

Cool, I'll keep that in mind.

btw, When I called F&S they told me that if I needed a replacement ASAP I would have to buy the light fixture again and then wait untill they got the damaged one back to get a refund on it. Do you have a similar policy or would have you just sent me the new one along with the RA?

Ted

 

[lakerfan]

We would have done it the same way, then refund it back to your credit card once we receive the returned item.

Ben

 

[COCO]

Keep up the good work!

 

[COCO]

Hello Ben,

I have had a great experience with Marine Depot in my past orders. I would like to buy from you as long as the price is not very different from other vendors.

I came across this info from premium aquatics about Giesemann light system.
http://www.premiumaquatics.com/Merc...t_Code=GM-230-2X250-B&Category_Code=Giesemann

If you can match the price of premium aquaticcs I will buy from you.

You have all the information about my credit card so that if you approve please send me the item.

For your info, my name in your account is TaiWoong Yun.

Finally, you know that I am one of the strongest supporters of your company.

Please respond to this email or pm me.



Thanks,

COCO

 

[lakerfan]

Hi Coco,

Thanks for the feedback. Unfortunately, we can't take orders via email or PM. Please give us a call and we'd be able to do the match for you.

Thanks,

Ben

 

[COCO]

I will give you a call then.