Just received my first order from them. I got the 9 item mix-n-match special. I am overall pleased with my order, however, they did send me 6 mini-snails instead of 6 mini-hermits I had ordered. I was already getting 6 mini-hermits in the live sand activator, so I was not too upset about that mix up. They gave me a lot of Ulva and Chaeto and more amphipods and worms than I had ordered so it all evened out. They sent me a 2 inch white cowrie snail as a "Freebie." I literally e-mailed them a few minutes ago to ask what kind it is exactly. I do not want it to eat my corals, but if it is mostly an algae eater that would be fine. Long reply, but I would recommend IPSF.