is my 6105 burned out ??

[Voxboy]

I was testing my new controller with my 6105 in my RO tub just to get the feel of the different features....anyway...I was turning the power up from 30% to around 80 or so %. I heard a crackling poping sound and noticed that the power supply was making it. THe pump stopped working and I immediately un pluged it. I borrowed a buddies power supply and plugged in the pump (without controller) and the pump did not come on. The power supply led was solid red...no blinking. I did notice that the cable from the pump and the cable from the DC plug on the little black box with the adjustment knob were getting very warm. Pump was clean and I took it apart several times to make sure the impellar was seated properly. Is the pump motor burned out.

Any help would be appreciated.

Thanks

 

[Voxboy]

*taps microphone *……" is this thing on? "

 

[rvitko]

Sorry, we do not check the forum on weekends.

Is there any chance the power connection or the little connector box got wet? Inside is a small capacitor that serves to regulate the voltage and cushion small variances and if it gets wet, it will fail and it pops and crackles and smokes when doing so. It just takes a drop to cause this.

In any event, it is repairable, but you would need to send in the pump and power supply with a return address and phone number and a receipt if available-

Tunze USA
305 Victor St
Austin, TX 78753

 

[Voxboy]

Thank you for getting back to me. My second post was tongue and cheek.
I just bought the unit from someone on another board and had it for fifteen minutes. I have 5 Koralia Evo's 1400 in my tank now. Nice pumps but useless with timers.

I opened the little black box and did notice that there was some charring.
I can guarantee it didn't get wet from me"¦but that's my issue.

I was thinking that maybe it is the little box because my controller does not come on either.

I live in Canada is there anywhere I can get it serviced in Canada. Is it possible that someone who is a pro electrical could do this.

Thanks again.

 

[rvitko]

It is a fairly simple repair for someone who is good with soldering, I would contact Xenia, at the very least they should be able to provide a sacrificial end from a dead pump that you can get the power connection from. I generally change the DIN and power connector in these cases (solder 5 wires) just to be sure. It is also a good idea to change the power supply in case a surge was the cause. Essentially the charred piece is a safety, if the voltage drops or spikes it absorbs small differences to protect the pump, for example 20-28V will be a smooth 24, but a sudden surge to 40+ would burn out the cap and in doing so save the pump, a short would do the same.

 

[Voxboy]

Will do. Thank you very much.

 

[Voxboy]

Just a quick note Roger. I contacted Xenia. They are sending me what I need and I only have to pay the shipping. How's that for awesome service. Thanks again for your help.