Hey just another shout out to LA on a shipment I received a few weeks ago. My pest-free angel is already on flake, the "small" maiden's hair was way bigger than expected w/a few welcome hitchhikers aboard and I only expected a few mushrooms on the 'shroom rock I ordered. What I received was practically a farm!! The Tongan nassies were of good size, as well.
One observation I wanted to make: Although I picked this up around 9am at a FedEx location (full-service, just FedEx, close to the airport), and it was shipped from the Los Angeles area, the box was warm. The 2 small chill packs were lukewarm and there was only a handful of styofoam peanuts in the box. I think if I'd opted for Standard or Priority Overnight home delivery the box would've been too hot. I'll do future live orders when it cools off - if that ever happens - we're supposed to have only 10 days on avg of +110F temps, I think we're at 31 now
I wouldn't have normally ordered in this heat, but my DSB needed the snails and I can't find them locally (just a couple here or there - and your price was screamin' great). I also figured if shipped overnight and picked up first thing at the facility there wouldn't be a heat issue.
Anyway, the livestock is great and I just wanted to let folks know that holding for pickup isn't hard once you find the closest facility(rather convenienient - they'll call you when ready for pick-up) and can be your best-bet in weather extremes.
Sorry for the length, but I really do love your company and want to see you keep up/improve quality for many years to come.
Meredith
One observation I wanted to make: Although I picked this up around 9am at a FedEx location (full-service, just FedEx, close to the airport), and it was shipped from the Los Angeles area, the box was warm. The 2 small chill packs were lukewarm and there was only a handful of styofoam peanuts in the box. I think if I'd opted for Standard or Priority Overnight home delivery the box would've been too hot. I'll do future live orders when it cools off - if that ever happens - we're supposed to have only 10 days on avg of +110F temps, I think we're at 31 now
I wouldn't have normally ordered in this heat, but my DSB needed the snails and I can't find them locally (just a couple here or there - and your price was screamin' great). I also figured if shipped overnight and picked up first thing at the facility there wouldn't be a heat issue.
Anyway, the livestock is great and I just wanted to let folks know that holding for pickup isn't hard once you find the closest facility(rather convenienient - they'll call you when ready for pick-up) and can be your best-bet in weather extremes.
Sorry for the length, but I really do love your company and want to see you keep up/improve quality for many years to come.
Meredith
