I have been supportive of them, but my last couple orders have not gone well. I keep going back due to revolving credits. I got one box with no heat, and all dead. The replacement was completely wrong items I don't want and is going to be a headache to house. That said, I have got some good items at good prices, like my 60 dollar pbt. All in all, I would grade them similar to live aquaria. Not great.
Blue zoo, everything from them is top notch, and always packed way better. Much less live stock lost from them.