marinedepotlive order

[tvwatcher2]

On Friday 1/27, I place an order online for to fish, and asked for Tuesday delivery. I never receive any confirmation that they had gotten the order. I checked my CC online and saw a temp charge. On Monday I emailed Marinedepotlive trying to find out if I was going to get a shipment on Tuesday, finally got a reply on Tuesday at about the same time that a package showed up at my door. Thank God I had no plans or I would have not been their to get it and they would have claimed that I was at fault for not receiving the package. The fish look good, the price was good, but communication was very poor. Would have to think twice before ordering again.

 

[Marinedepotlive]

Hello,

We apologize for any inconvenience. If you placed your order online it does ask for your email address and you receive a comfirmation email from the system right away. It might be possible that there was a mistake in the email address. Also if we received your email late afternoon on Monday you package most likely shipped out as they do go Priority overnight. I do apologize if we did make a mistake. Please email or call me and I would like to give you $25 off your next purchase for the inconvenience.