Missing parts

[tbone28]

Roger,

I'm missing a few parts. Can you provide the correct part number for ordering?

1) 6060 - I bought used. missing the protective grate and screw to tighten the Stream onto the magnet's swivel arm. I would like to order one of each (just need part numbers)

2) Nano 6025 - I bought new, but it did not come with a protective grate. Can you send me a replacement one, since I bought this new?

Thanks

 

[rvitko]

The 6060 had no screw to attach the pump to the swivel arm. That is the threaded swivel arm of the 6200, part 6200.23. It will work but it was not included with the pumps. The grate is part 6080.20

If you PM me your order number if you order the parts from Tunze.com, I will add the 6025.20, no charge.

 

[tbone28]

Thanks for getting back to me, Roger. Regarding 6200.23, do you sell just the screw itself? I don't need the sliding piece.

 

[rvitko]

You need both pieces, the sliding part is threaded with 8mm thread for the screw to go into. It is the same piece but threaded.

 

[tbone28]

gotcha. thanks! I'll PM you with the order number after I've placed it.

 

[tbone28]

Roger, order just placed. Will PM you the order number now

 

[rvitko]

I got it, we will get the parts sent tomorrow.

 

[tbone28]

Thanks, Roger! great service, as usual.

 

[tbone28]

Received my stuff yesterday. Thanks for the quick turnaround!