My oldest MP40 just gave out on me; the magnets disengage. I tried using the whet side of my newer MP40 but still did the same thing. I already purchased a replacement; but would like to have this one checked and repaired at my expense to add as a third. Is this possible?
If you would like to have your MP40 repaired, please go to http://ecotechmarine.com/support/request-service/ and fill out our Return Materials Authorization form to receive the necessary email and other information you need to send in your part/pump for service.
Thank you for your prompt response. I saw the form on you website but gave me the impression it was just for repairs under warranty; but you cleared that misconception. I will proceed to fill out the form and ship the pump.
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