My Tunze 6095

[machodik]

Dear All,

One of my Tunze was found with outer layer of the electric cord was being peeled off due , will this cause any danger for electrocutions later specially it’s near to the pump heads that soaked in salt water all the time . The inner wire seems to be fine . Anyone has this same issue ? Please advise how to make remedy as the pumps still running fine .

 

[griss]

If it were me, I would not use that, too much risk. I would reach out to Tunze to see if they can help you in any way.

 

[Reefing102]

I’ll tag @rvitko and maybe he can help but he hasn’t been on since last year.

 

[Reefing102]

If he doesn’t respond here, here’s their contact link

How To Contact Us - Tunze

Hi-Tech für Aquaristik

www.tunze.com

 

[machodik]

If he doesn’t respond here, here’s their contact link

How To Contact Us - Tunze

Hi-Tech für Aquaristik

www.tunze.com

Thanks for your kind assistance, have filled up the form and hopefully they reply by return . Thanks again .

 

[machodik]

If it were me, I would not use that, too much risk. I would reach out to Tunze to see if they can help you in any way.

Thanks and have send them email and filled up the form supplied herewith.

 

[Guygettnby]

I would replace the cord personally. Have you tested for stray voltage at this point with it? Keep us posted on how your contact goes with them.

 

[machodik]

I would replace the cord personally. Have you tested for stray voltage at this point with it? Keep us posted on how your contact goes with them.

Hi there , I wonder how to change the cord ? As Tunze reply wanted me to buy a new one . As this pump was produced 2017 according to the serial number appeared . I bought total of 4 pump (3 *6095 , 1 * 6044) at the same period but the other 3 pumps has no issue except this one which I think may be the origin is not made in Germany on this particular pump and in the cord it’s written something looks like a translated Chinese word (Xong Run). I have pumps of other brand that already running much older than mu Tunze but their cord till now still just fine . Sadly Tunze replies that it’s beyond warranty and no action whatsoever can offer to me.

 

[griss]

If it were my powerhead, I'd just replace it. Too much risk of getting electricity into the tank.

I had the same thing happen with a Reef Octopus 2, an urchin chewed on the cord. CoralVue said there was no way to safely repair it.

 

[machodik]

Thanks for your advise and caring . As a matter of fact mine is not due to outside factors, it’s the cord materials that I suspect they use poor Chinese materials. My other local taiwan branded pump with several years older than Tunze still in good condition and until now still running well , no issue on the cord layer detached as my Tunze 6095.