Nano wavebox stopped working-lights blinking

[mattyg]

Nano wavebox stopped working-lights blinking.
Cleaned and still not working.

 

[rvitko]

Is the power on LED on on the controller? Does the pump run without the controller connected? Without the controller the pump should just run continuously.

 

[mattyg]

The pump runs continuously without controller. All 3 lights on controller just blink rapidly when connected.

 

[rvitko]

This would usually be a controller problem, have you tried using the slave cable? It could be the cable or the controller itself. A common culprit is pushing the foodtimer button with wet fingers and a drop of water gets to the board.

 

[mattyg]

Tried using slave cable with same results - 3 lights on controller blink. Have been very careful with controller, mounted next to RKE on side of stand. I never use food timer button on Tunze controller-connected to RKE for standby(feeding) and nighttime mode.

 

[rvitko]

We aren't very far apart. Can you send me the pump and controller, this way we can check them both out? Make sure the controller is in a sealed bag so it cannot get wet in transit from any residual water in the pump. I would expect you would get it back within a week of sending it.

Tunze USA
305 Victor St
Austin, TX 78753

 

[mattyg]

Thanks, I'll send it tomorrow.