I had the same problem with mine. I searched everywhere and it said that a few weeks were normal. Pinch it. it should feel like, well.. i guess a cows tongue. it should be rough and muscular (best way i can describe it). I have three, one is doing fantastic and the other two were dormant (three days after i put them in my tank). I let them go the way they were for 2 weeks with no affect. I then started putting them at different points in my tank (180 gallon) up, down, in front of jets, etc.. I finally put both of them directly underneath the area where i dump my food. 2 days later they are now fully out and doing great. they were both "dormant" for just under two months! another tip. I set up my tripod and camera. I took 1 picture every 10 minutes and then scrolled through all of them. I knew it was alive, it was always moving (not just with the current). good luck
