no email response from Mitzi

[greystreet55]

I ordered a bunch of things from you guys about a month ago. After my package was shipped I recieved an email from Mitzi stating that you were out of 1 inch strainers and that you would send this to me as soon as you got it in. Well about a month has passed and I emailed Mitzi back on Friday looking for an update on the product and I have yet to recieve an email back. I would love to get an update on this.

 

[MarineDepot]

Hi,

Thanks for your email. We apologize for not getting back to you. We are usually quite diligent in responding to emails. It is possible that your email may have been missed or mis-directed in our system. Please email us at customercare@marinedepot.com and provide us with your name so we can look up the order for you.

If you are waiting for the 1" slip strainer, they are still back-ordered by the manufacturer. We are expecting another shipment next week so will hopefully have them then.

Sincerely,
Joseph
Marine Depot Customer Service

 

[greystreet55]

It is the 1 inch slip strainer, my question is answered then, you have just yet to get them. Thanks for your time and the quick response

 

[Tyrell Washington]

Champion Lighting has them if ya don't wanna wait. I just got some Monday from em.

 

[MarineDepot]

Hi Greystreet,

If you can email me at joseph@marinedepot.com with your account information, I can have the guys ship out the strainer for you USPS Priority Mail Service so it would get to you a little quicker.

If you want, you can also give me a bit more detail on the application/installation and I can see if we have some other parts that may for for you.

Sincerely,
Joseph
Marine Depot Customer Service
www.marinedepot.com
714-385-0080