I actually stopped in yesterday despite my past negative impression, and decided to give it another shot. I was pleasantly surprised with the help I received. Ended up buying some food and a McCosker Flasher Wrasse (was labeled a red velvet, but I looked it up when I got home and the fin on a flasher is unmistakable). Best thing was it was only $50, that is less than most places online (before shipping!)...couldnt believe I got a cool fish and a good price. My impression is turning around, I'll definitely give it another chance. I also put my name on the wait list for a pair of watanebei or swallow tail angels.
off topic, but have you been to downtown pets, it is right by you i think? I went last week and it looked really picked over, but the girl working (who I think is an owner) was super nice, so I'd love to give them business, but hoping their stock is better at times, and I just came at a bad time...whats your impression of them?