I just spent a couple hours trying to set up my new 3155 with no luck, I'm a little frustrated. I wish I knew German, because the english instructions leaves a lot to be desired. Wonder how a company so big can't hire a professional translator.
Anyways, (... I know, I need to cool down, sorry, I'll be okay ). The problem is with the glass in my tan. I need to install the Osmolator on my sumpless tank. But I have a Haegan tank that has a black plastic trim around the edge of the glass all around the tank. The Osmolator's holding device does not sit straight on the edge of the black trim because of the extra thickness of the trim. See illustration below:
The Osmolator's clamp holder that' supposed to tighten the assembly to the back of the glass is too small, it does not reach the glass, it only sits crooked on top of the black trim.
Anyone ever had this problem? Any help or suggestions would be appreciated.
Thanks
Anyways, (... I know, I need to cool down, sorry, I'll be okay ). The problem is with the glass in my tan. I need to install the Osmolator on my sumpless tank. But I have a Haegan tank that has a black plastic trim around the edge of the glass all around the tank. The Osmolator's holding device does not sit straight on the edge of the black trim because of the extra thickness of the trim. See illustration below:
The Osmolator's clamp holder that' supposed to tighten the assembly to the back of the glass is too small, it does not reach the glass, it only sits crooked on top of the black trim.
Anyone ever had this problem? Any help or suggestions would be appreciated.
Thanks