The main thing to check for is bubbles.
I would first do the following, with the optic sensor completely dry plug it in. All four lights will flash and a beep and briefly a red, yellow or green light will come in. This is the optic sensor status. Red means a wire is broken or something is wrong and it needs service, yellow means it is just slightly dirty, usually fingerprints, no major concern. Green means it passed, again this test is only valid if the optic sensor is dry, a wet sensor will alawys fail (red light).
If you get a yellow or green, make sure no bubbles are near the sensor, the sensor only detects air vs water and cannot differentiate between a bubble and being dry. If you catch it in the act of overfilling, you might try wiping the sensor, if it stops, then for sure it is a bubble that stuck to the sensor.
The only other possibility would be the tank is smaller than 40 gallons and the deliberate 10 second overfill is the culprit, in this case turning down the pump as shown in the manual would solve the problem.