Osmolator Nano Control Board

[mdavis735]

I have an osmolator nano. It stopped working awhile back and I finally got around to troubleshooting it. The relay clicks on and off with the float switch. It also sends 10 volts to the pump. However it's not enough amperage to run the pump. I verified the pump working with a 10v wall wart. I also hooked up my new, backup pump and it doesn't work either. I took the cover off the controller and took the little screw out. There are some burnt parts and traces on the circuit board. Do you guys sell only the control board? I live in Leander and could pickup in Austin if so.


Sent from my iPhone using Tapatalk Pro

 

[rvitko]

How old is it? The damage you describe is usually caused by a bad pump creating an overload on an earlier unit. If it is less than 2 years old it would be under warranty, if it is older I will work with you on a discount to get it repaired.

 

[mdavis735]

I'm not positive if it's under 2 years or not. I tried to find the receipt, but couldn't. Is there a way to tell by the unit if it's a newer model or older?


Sent from my iPhone using Tapatalk Pro

 

[rvitko]

On the controller is a silver sticker, it has a 6 digit manufacture date, for example 201506 is June 2015.

 

[mdavis735]

Ok thanks. I'll look when I get back home tonight.


Sent from my iPhone using Tapatalk Pro

 

[mdavis735]

It says 201411. I knew it was close too two years.

Sent from my iPhone using Tapatalk Pro

 

[rvitko]

Please send it in for warranty replacement-

Tunze USA
2121 Cole Springs Rd
Buda TX 78610

Include a note with return address and phone number.

 

[mdavis735]

Ok. Do you want the whole thing? It just control?


Sent from my iPhone using Tapatalk Pro

 

[mdavis735]

Is it an option for me too drop or off? I live 20 mins away.


Sent from my iPhone using Tapatalk Pro

 

[rvitko]

Only the controller, you are welcome to stop by, it is just me and one employee and we aren't generally open to the public so please call first- 512-833-7546. I am out of 4017s but they will be back in at the end of the week, they are in customs now.

 

[mdavis735]

Ok. Maybe I could bring it by tomorrow? Then we can go from there?


Sent from my iPhone using Tapatalk Pro

 

[rvitko]

You could drop it off tomorrow, but if you could wait until next week, I could do the exchange immediately, I might even have them on Friday.

 

[mdavis735]

Sounds great. I will give you a call Friday and see. If not then next week works great too


Sent from my iPhone using Tapatalk Pro