Sorry Bill, I didn't mean to say that this was a problem and I'm not trying to point any fingers, only that the consumer should be aware that there may be a difference, and that proper acclimation is key to survivability. I have never had any deaths from any stores when I properly acclimate. There have been a few times that I've done a rush job of acclimating, and ended up with a loss, or a specimen that takes some time to recover, but that's my own fault. I have never accused a store of causing a death in my tank. If a fish or coral is living fine in the store, there is no reason it shouldn't live fine once you get it home (assuming your tank is mature enough for it). When people say they have a 50% success rate from a particular store, how can they blame it on the store!? I see it as a way to place blame on ones own actions. How can the store be at fault once its in your own tank? It doesn't make sense. If you take the proper steps acclimating, everything should be fine. (Sorry, Skeeter_2000, I'm not directing this at you specifically! Many other people say the same thing.)
Maybe it would be possible to have the S.G. posted on each system. Even though it's the customer's responibility to know what to do, it might bring it to the attention of somebody that may not think about it otherwise. Also, it would be a good way for the customer to check their own hydrometer or whatever they use, against the readings found in the store. Just a thought anyway.
By the way Bill, do you have any cleaner shrimp left? I'm going to try to stop by on my way home from work today if you do.