Fireworm
New member
I talked to the TLFs company about their phosban reactor yesterday. I was missing the little hose barbs, and the ball valve that comes with their reactor. I figured that it would be some freak size that I could not find anywhere but through them for a premium price. I was glad to hear that it is just a standard 1/2" fitting.
They were very helpful on the phone. I asked them what they suggested for flow with their media, and was told that I should run a MJ 600 with the ball valve to restrict flow. They said then once a week or so to crack that valve wide open to mix up the media a bit. Just for about 30 seconds or so. Also, they said that they have had the same filter pads on the reactors that they have running for years. Some close to ten years. They also told me that running the reactor in my sump instead of hanging it on the side is jsut fine. That is good news for me, and anyone else trying to save space in their sump area.
Not that any of this is HUGE news, but I was very happy to see how friendly they were on the phone. The hobby is expensive, and I hate to spend my hard earned money on a company that delivers crapy customer service.
Just my thoughts.
They were very helpful on the phone. I asked them what they suggested for flow with their media, and was told that I should run a MJ 600 with the ball valve to restrict flow. They said then once a week or so to crack that valve wide open to mix up the media a bit. Just for about 30 seconds or so. Also, they said that they have had the same filter pads on the reactors that they have running for years. Some close to ten years. They also told me that running the reactor in my sump instead of hanging it on the side is jsut fine. That is good news for me, and anyone else trying to save space in their sump area.
Not that any of this is HUGE news, but I was very happy to see how friendly they were on the phone. The hobby is expensive, and I hate to spend my hard earned money on a company that delivers crapy customer service.
Just my thoughts.