Please take my money

[SWINGRRRR]

I ordered one of the 250W Calfo Icecap bulbs. I used the coupon code for $20 off. My total was $53 and some change, the $20 was taking off during the order. A couple of days later I received a partial refund via Paypal for $20. I have called twice. The first time the lady said she can’t get into the account information. Someone would call me back, which they didn’t. The second time, I was hung up on after explaining the situation several times.
The $20 is sitting in my Paypal account right now. The bulb is over my tank burning away as I type. After 1 week, May 1st, I will consider it abandon property, and spend it, your mistake. Please either reply here, or PM with a resolution.

This whole situation has got my head spinning, and I question if I feel comfortable ordering again in the future.

 

[Jeremy B.]

Hi,

I am very sorry about this situation. I can honestly say that we wouldn't hang up on you for any reason at all, so I'm assuming that the phone was just disconnected.

Could you please email me your name and phone number to jeremy@premiumaquatics.com so we can get this resolved.

Thanks,
Jeremy