Problem with new order #A2614904-1

[GQuinn]

Attached is a picture of the order I received from you today. I am very dissapointed in the condition I received this coral. Almost 1/2 of it was broke off.

Gary

 

[dfs/la2]

GQuinn,

Thank you for your recent order with Live Aquaria. We apologize that your Bottlebrush Acropora Coral arrived with broken pieces. We have placed a credit on file for half the cost of the item in the amount of $65.00. You may use this credit on your next purchase of any live aquatic specimen or pet supplies. If you prefer this credit to be applied to your credit card or if you would like to contact us to discuss your credit, please call or email us at your earliest convenience.

Chris C.
Live Aquaria
Drs. Foster and Smith