Proflex sump scratches..

ahhdui

New member
Got got delivered my new proflex model 3 sump and it's still in its original packaging. Looking from the side, I can see over 20 plus scratches on the inside walls and floor of the sump. Is this normal?
 
Yeah. I thought so too. Even lied to myself that maybe its a protective film on the inside that's scratched up and that someone with a proflex sump can confirm. There are a lot of little one inches scratches that I can kinda ignore. But the 20 or so scratches between 4 to 7 inches long are really an eye sore especially if algae starts.
 
That is BS, but it will be scratched up in no time at all. Just saying! :) You could take some pictures and send them to the manufacture. Maybe they will kick you a little something.
 
Thanks all for responding. I actually only want a new sump like the new sump I ordered. I can deal with the minor scratches but I'm not liking the deeper ones on the sides. Didn't expect it to look like a repackaged used sump. Looking at some more this morning, I noticed there are dried water spots from being wiped with wet cloth or something. Anyway, I sent them an email and will not unpack the sump's packaging until I hear back from them.
 
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