Thanks all for responding. I actually only want a new sump like the new sump I ordered. I can deal with the minor scratches but I'm not liking the deeper ones on the sides. Didn't expect it to look like a repackaged used sump. Looking at some more this morning, I noticed there are dried water spots from being wiped with wet cloth or something. Anyway, I sent them an email and will not unpack the sump's packaging until I hear back from them.