purple plasma

[mr. pluto]

Hello,i just recieved my purple plasma, & it doesn't look too good
it really looks beat up. the water was not as clear as my
other speciman. i'll leave it overnight in the q tank & report
back tommorow. btw i haven't dipped it yet.
thanks
order # A2632966-1

 

[dfs/la2]

Lawrance,

Thank you for your recent order. We apologize that the Purple Plasma Staghorn arrived in poor condition. We would ask that you continue to monitor this lovely coral for any improvement and keep us updated as to its well-being as the item is of course included in the 14 Day Arrive Alive/ Stay Alive Guarantee.

Sandy C.
Live Aquaria
Drs. Foster and Smith

 

[mr. pluto]

well, here is the next day:

it's done
rats...

 

[dfs/la2]

mr. Pluto,


Thank you for your post. We sincerely apologize for the loss of the Purple Plasma Staghorn . At this time we will credit your customer file for the loss of the specimen. You may use this credit on your next purchase of any live aquatic specimen or pet supplies. Should you prefer this credit to be applied to your credit card or if you would like to contact us to discuss your credit, please call or email us at your earliest convenience. Please feel free to contact us with any other questions or concerns.


Dallas R.
LiveAquaria
Drs. Foster & Smith

 

[mr. pluto]

thank you