Thanks Cheeky
Donovan, I'm sorry about your experience. I hope you follow up on the PM I sent you earlier for more info so I can address your concerns. I would also have appreciated, as a very active ORCA sponsor, to have had an email, PM or phone call from you, as a member of ORCA's board of directors regarding the situation so it could have been addressed differently and in a timely manner.
As many on here know, my coral farm was all but devastated a few months ago when someone poured a caustic substance in my farm tanks and killed off a good percentage of my coral. It was heartbreaking to lose so many beautiful corals but, fortunately, we were able to save some but had nowhere else but the coral tanks in the our retail store to house the few mother colonies I was able to save. Added to that is some new stock I had purchased to begin the regrowth. Many of those that are on the racks I purchased for $100 a polyp, plus shipping (I can imagine the outcry if I had marked those up and tried to sell them

, just to have the extreme corals back in my tanks. I have several folks working to help me get my farm back on track (Thank you, thank you Marlon who is working to restore the systems, Waterfaller1, Cham, Teach, Cstires, Matt H and the many, many others who have so graciously offered some frags of my original colonies to help rebuild). We are very close to completion and at that point we will be back to our original plan to house none of our farm corals in our sale tanks.
The other frags...yes, many are sold. Some of my customer's tanks just weren't ready to house certain corals for one reason or another so I do offer to hold them rather than have them take them home and expose them to the wrong conditions. I know some customers get upset regarding this, but those who are at the receiving end of this service, I assure you, appreciate it. It's a fine line sometimes to be able to please both sides in situations such as this so I can only work with my best judgement and hope everyone understands. Again, I apologize that you were inconvienanced. I welcome any comments through PM regarding ANY aspect of my store. I strive for perfection and the only way for me to address concerns, or to make improvements, is to be notified. Thanks all and happy reefing

Marcye