radios with ecosmart live

[Momo3419]

Hello. I recently Got a pair of radion gen 3 pros from a local reefer who was breaking down there tank ended up with a killer deal. Im having problems with the eco-smart live connection manger as at the end it pops up with some error occurred during the process. Also id like to know any ideas on Reeflink over a WXM? For now I plan to run my MP-40 and Radions via ecosmart live
thanks!

 

[Alex Y EcoTech]

Momo,

Are you able to use the Connection Manager even though it shows an error? Also, what does the error message say?

 

[Momo3419]

no I'm not able to use it. the installation of the connection manger is finished but some errors occurred during the install.

 

[Alex Y EcoTech]

Momo,

I would recommend calling in for more advanced troubleshooting. 1-800-785-0338 Ext. 2

 

[Momo3419]

Ok. what are the hours that i can call? I live in PST so it hard to have time to call.

 

[EcoTech Service]

Our office hours are Monday thru Friday from 9:00am - 5:00pm EST. We look forward to assisting you!