Recent purchase

[Stu Pickles]

Hi, I recently made a purchase online which went out in shipping today. I wanted to purchase the aqualight hanging kit but you didn't have any at that time. Well, I set up an alert me email for when it was back in stock. I received the email today. My problem is, 2 days ago the price was under $20, now its over $30. Was there a sale on them last week or something?

 

[MarineDepot]

Coralife Aqualight Plus/Pro Suspension Hardware Hanging Device

Coralife Aqualight Plus/Pro Suspension Hardware Hanging Device

Hi, I recently made a purchase online which went out in shipping today. I wanted to purchase the aqualight hanging kit but you didn't have any at that time. Well, I set up an alert me email for when it was back in stock. I received the email today. My problem is, 2 days ago the price was under $20, now its over $30. Was there a sale on them last week or something?

Hi, Stu Pickles! Thank you so much for visiting our forum here on RC.

We have good news, bad news and then some more good news. The good news you already know: we have the Coralife Aqualight Plus/Pro Suspension Hardware Hanging Device back in stock and ready to ship. The bad news is that the price went up pretty dramatically. Our cost is now more than what we used to sell the hanging kit for, hence the price increase.

Fortunately, using our Low Price Guarantee, you can enter a competitor price when you buy and we'll match that price for you. Do a quick Google search to find the price you'd like us to match. Then, come back to our website and click the Low Price Guarantee tag on the product page with the hanging kit. Enter the competitor price, shipping charge and website URL and checkout like usual. We'll adjust the price accordingly when we process your order.

If that sounds like too many steps, you can always call us at 1-800-566-FISH and we can do this for you over the telephone.

Once our competitors sell out of their remaining stock, you will see their prices increase as well.

 

[benjc]

I placed an order today and they were extremely helpful with the Low Price Guarantee. I referenced lower prices on three different items from three different websites and I was able to get it all placed on a single order. Thanks Marine Depot!

 

[MarineDepot]

Thank you for sharing, benjc!

Thank you for sharing, benjc!

I placed an order today and they were extremely helpful with the Low Price Guarantee. I referenced lower prices on three different items from three different websites and I was able to get it all placed on a single order. Thanks Marine Depot!

Hey, benjc! Thank you so much for visiting our forum here on RC and sharing your favorable shopping experience. We try to make price matching online as easy as possible, but we certainly doesn't mind doing it over the telephone! Plus, your order will likely be processed more quickly since we've already verified the competitor pricing. We really appreciate your business and hope you'll consider us again the next time you're shopping for aquarium supplies.

PS - Don't forget to write a product review (or two!) about your latest purchases. They are extremely helpful to other shoppers, so we like to encourage hobbyists to write them whenever we get the chance. Happy reefing!​

:wave: