RO/DI Problem

5620

New member
purchased a ro/di unit and have had it running only 20 gal worth of water and the DI membrane keeps going gold have checked the hookup everything is the way it supposed to. I am on well water and running a water softner for whole house. Sure don't understand the problem. Any help trying to figure it out or suggestions of what is going wrong.
 
There are two ports on the RO Membrane housing. One of them flows a lot of water and one flows a trickle. The one that flows a lot of water is the waste and should go down a drain. If you have those two hooked up backwards that would cause the DI to wear fast. Call the place you purchased it from, you could have gotten a bad RO Membrane.

Do you have a tds meter?
 
Especially with a new system, I supect what may be the problem is that you are missing the RO membrane (i.e., there is no membrane), or that the membrane is installed but not fully seated.

Feel free to give us a call - best if you were in front of the system when you call.

Russ
 
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