It's too bad about the parts for the schuran. I love mine. It's a great piece of equipment. I couldn't imagine a 'cheap' part for a deltec, elos, h&S either. I've already replaced 2 reactors because they required repair. Having to replace an expensive part, knowing that it could fail again, is why people end up owning more than one reactor in this hobby. I honestly think that my jetstream will outlast the other 2 by tenfold at least. That being said, accidents happen.
Back when I first got my jetstream, I emailed Schuran several times, and I always received prompt and courteous replies. I dealt with Simon Handeck, and he was outstanding! I've asked them for PDF manuals a few times for people that have pm'd me, and they've always been quick to reply. It's really too bad that others didn't have the same experience that I had.
To be honest, I bought my jetstream when they were in the clearance section of PA as well. $299 is a sweet price for such a robust reactor. The acrylic work is beautiful, and the design is very clean.
-E.
