Some strange pH readings

The responsible for the bad readings is the Base Unit. My complain is since my system can not survive one day without the APEX, I ask them to send me a new unit overnight, and they charge my card for that and the shipping cost. And now I have to send the bad Unit back to them, I dont know what they will do, I think they will repair it and send it back to me and I will have two base units.
 
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