stream pump failure!

[Chris Witort]

Hello Roger,

I have (4) of the stream 6201 and have two in service, they have been running for about six months now but one has failed. I checked to see if it was the power supply or controller by switching the units but no dice the original unit still doesn't work. I disassembled it to see if there was any calcium deposits and there were none. What now?

 

[rvitko]

Send it in and we will replace it-

Tunze USA
305 Victor St
Austin, TX 78753

 

[Chris Witort]

Thanks Roger, I'll do that. Are you still producing the 6201's? If it needs to be replaced and there is no difference I would be happy to take one of the new 6205's as a replacement.

thanks again!
Chris

 

[rvitko]

The 6201 is obsolete, we replace them with a 6205 retrofit kit, it is a full 6205 with a modified holder that works with your existing hardware, you could buy a 6205.500 and convert it to a full 6205.

 

[Chris Witort]

Roger,

should I send the power supply and din cable?

 

[rvitko]

If your power supply will run another pump we can rule that out, same with the controller. I think we only need the pump.

 

[Chris Witort]

Got it. I'll try to send it out tomorrow.

Chris