We at TFP, are very sorry for all of the confusion that has been caused, due to the changes that were made to our store flyer. The exclusions to the coupons were not printed on the flyer, they simply said "See store for details", this was a change made to save space for other information on the flyer. In hindsight this has proven to be a bad decision, and starting with the February flyer, all exclusions to the coupons will once again be printed on the flyer. Again, we are sorry for all the confusion, and problems that this caused all our loyal customers.
To address the salt issue, the decision to exclude salt from the coupons was made at the time that the flyers were mailed, and was included in the list of excluded items that was available at the registers in the retail store. We realize that this is an unpopular decision, but it was one that we had to make, our everyday prices on salt are at a very low margin, we simply could no longer include the salt in the coupon offer.
We have decided that we will honor the coupon for salt purchases on the current coupon that expires on 1/28/2010, given all of the problems that not printing the exclusions on the flyers has caused. Once the February coupon in effect, with the exclusions printed on the flyer, this offer will no longer be extended.
Sincerely,
Dave.
