Thefilterguys

[Critter]

I thought this was nice, refund without asking for it...

"Chris your order was shipped Saturday priority mail and you should have it shortly. We also sent a refund of $4.25 in excess shipping back to your credit source"

 

[rickyfins]

That is nice, wish my experience with another online retailer went that smoothly. I have been in debate with the owner for 3 days now over what I think is fair and what he thinks is fair. All I know about my experience is I am going by what his site states or stated until he changed it recently(weird huh?). I was going by his description of an item to get a replacement for what I ordered that died. Once this is all said and done I am going to post in our forum on how well or how bad it went, but its not over yet so I can not make that determination yet, but as of right now I am still very unhappy for spending $234.97 for 6 corals of which 3 died, 1 is receding still, 1 looks ok(small for price), and the other I am still babying to get some color into it, when the picture showed a magnificent specimen.

thanks,

Rick