To the Drs. Where's my Ocellaris CLownfish?

[pufferpoison]

Ok i have had an order in my cart for almost 2 months (keeps changing from being out of things) and want to place it but www.drsfostersmith.com is out of the tank breed ocellaris clownfish. Just trying to find out when they might have these fish in? Drsfostersmith is greatest and have taken more money from me than my mortgage but i know that locally i can't get these fish either. Just wandering if there's something going on with them that i don't know about and maybe how long before they get the small Ocellaris clowns in? thanks

 

[dfs/la2]

Pufferpoison,

Thank you for your post. We apologize you have had difficulty ordering the tank bred Ocellaris Clownfish. The availability of specimens is dependent on what we have available in our aquatics center, and this depends on which tank raised specimens are available at the time. Our holding facility does receive daily shipments, so the stock can change from day to day. We are unable to give you a specific date as to when we will have the specimen in stock. Please feel free to click the ââ"šÂ¬Ã…"œEmail Meââ"šÂ¬Ã‚ link by the specimen you are interested in purchasing and we will send you an automated email as soon as it becomes available.

If we can be of any additional assistance, please feel free to contact our Live Aquaria Department at 1-800-334-3699 or via email at customerservice@liveaquaria.com and we will be happy to answer any question(s) you may have.


Michelle H.
Drs. Foster & Smith, Live Aquaria

 

[pufferpoison]

almost a month ago, check the site everyday and nothing. Could you shoot a ballpark figure here? maybe an explaination why it's so hard to get some of the easiest / hardiest fish there are ?

 

[dfs/la2]

Thank you for your post. Our aquatics team will be available to respond to posts from 9am-4pm CST Monday-Friday. For questions or concerns regarding your order, please contact us at 1-800-334-3699 (8am-10pm CST), PM us or email us at CustomerService@LiveAquaria.com. Thank you

 

[DFS/LA1]

pufferpoison
Thank you for your post. We have sent you a PM in regards to your inquiry on the availability of the tank bred Ocellaris Clownfish. Should you have any other questions please feel free to contact our Live Aquaria Department at 1-800-336-3699 or via e-mail at CustomerService@LiveAquaria.com. We will be happy to assist you.