Tunze 9010 description

[jvlz73]

MD Team:

I had a question regarding your description of the TUNZE DOC skimmer 9010. You state on your website that the 9010 requires the additional 9005.400 for in sump use, but the TUNZE website states that the 9010 comes with all required accessories for in sump (aquarium cabinet) operation >

"DOC Skimmer 9010
(9010.000)
Recommended for aquariums up to 1,000 litres (264 US gal.) of salt water.
Dimensions: L125 x W113 x H418 mm (L4.9 x W4.4 x H16.8 in.)
230V/50Hz (115V/60Hz) 21 W,
Water throughput: 1,200 l/h (317 US gal./h)
Air capacity: 650 l/h (171 US gal./h)
Skimmer cup volume: .7 l (.18 US gal.). Equipped with the accessories for internal and aquarium cabinet operation ."

Which is correct?

 

[MarineDepot]

Hello,

Thank you for your post, I currently placed a call with Roger at Tunze to verify which is correct, We should recieve a call beack shortly, since I do not have any available stockto look at myself.
If this is something that we need to correct on our website it will be done, sorry for the inconvinience.

Walter F
Marine Depot Customer Services
714.385.0080 Phone
714.385.0180 Fax
www.MarineDepot.com

 

[MarineDepot]

Hello Again,

I got the word back from Roger at Tunze that our specifications are incorrect the correct specification is what is on the Tunze Website. A request has been sent to our design team to get the specification on our site changed

Walter F
Marine Depot Customer Services
714.385.0080 Phone
714.385.0180 Fax
www.MarineDepot.com

 

[jvlz73]

thanks for your quick response.

 

[kysard1]

This is still incorrect. Almost didn't buy this skimmer because of it.

I bet Tunze is losing a lot of sales.